1. Scope
These General Terms and Conditions (hereinafter «GTC») apply to all orders placed through the online shop of Swiss Corner Fresco GmbH, Löwenstrasse 13, 6004 Lucerne (hereinafter «we» or «the seller»). By placing an order, you agree to these GTC.
2. Conclusion of contract
The presentation of products in the online shop does not constitute a binding offer but an invitation to place an order. By submitting your order, you make a binding offer to purchase the selected products. The contract is concluded when we confirm your order by email or deliver the goods.
3. Prices and shipping costs
All prices are in Swiss francs (CHF) including statutory value-added tax. Shipping costs within Switzerland are shown transparently during the order process before you complete your order.
4. Payment
Payment is processed securely through our payment provider Stripe. We accept credit cards (Visa, Mastercard), TWINT, and other common Swiss payment methods. The charge is applied immediately after the order is received.
5. Delivery
We ship exclusively within Switzerland via Swiss Post. Typical delivery time is two to five business days from receipt of the order. Alternatively, you can pick up your order free of charge at our store at Löwenstrasse 13 in Lucerne (Click & Collect).
6. Transfer of risk
The risk of accidental loss and accidental deterioration of the goods passes to you when the goods are handed over to Swiss Post. For Click & Collect, the transfer of risk occurs when the goods are handed over in our store.
7. Warranty
The statutory warranty provisions of the Swiss Code of Obligations apply. If you notice a defect, please contact us within seven days of receipt of the goods. We strive for a quick and fair resolution.
8. Liability
We are liable for damages we or our agents have caused intentionally or through gross negligence. Any further liability is excluded to the extent permitted by law.
9. Data protection
We regulate the handling of your personal data in detail in our privacy policy.
10. Applicable law
Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
11. Place of jurisdiction
The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Lucerne, Switzerland, unless the law stipulates a mandatory place of jurisdiction.
12. Image credits
The example images in the engraving section are used with the kind permission of xTool.